Payment method

Hello!

What secure payment methods are accepted?

We accept all of the following forms of secure online payment:

PAYPAL - the fastest and most secure way to transfer money online.

When you place an order using Paypal, you will be redirected to the Paypal payment page where you can log in with your Paypal username and password and confirm your payment.

Even if you have a PayPal account, you can still make a purchase. Click on "Pay with Debit/Credit Card" and you will be redirected to a secure page where you can enter your credit card information or complete your payment securely through PayPal.

Direct Credit and Debit Cards - We accept all major credit and debit cards.

All of the above credit cards are available for purchase. The credit card companies listed above are the most commonly used credit card companies on this website. If your credit card company is not listed, please feel free. We encourage you to continue purchasing.

Please note that Pawhearth does not collect your credit/debit card number or personal information when you make a payment. If you have any questions about a transaction on our website, please contact your card-issuing bank.

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Apple Pay 和 Google Pay。

When you place an order using APPLE PAY & GOOGLE PAY, you will be redirected to the APPLE PAY & GOOGLE PAY payment page. On this page, you can log in with your APPLE PAY & GOOGLE PAY username and password to confirm the payment.

Convenient payment methods. For more information, please refer to our common shopping FAQs . You can also contact our customer service email .

Your payment information will be handled securely during your business dealings with us.

Learn more about shopping FAQs. You can also contact our service email.

Your payment information will be handled securely during your business dealings with us.

Pawhearth Price Match Policy

At Bohas, we focus on providing high-quality products designed to bring comfort, health and happiness to your beloved cat. We are committed to providing quality products, excellent service and reasonable prices. In order to maintain product stability and ensure that our products continue to sell well, we may not adjust prices at any time. If a price adjustment affects your shopping experience, we are very happy to provide a corresponding price to ensure your satisfaction.

Price Match Guarantee

If you purchase items on pawhearth.com and they are discounted within 30 days of purchase, you can apply to receive the discounted price. Simply provide your application number or registered email address for verification. Eligible applicants will be processed within three business days and the price difference will be refunded.

Guidelines and Restrictions

Price Validity : Price matching requests must include currently valid price information. Requests may be rejected if the price difference cannot be verified.
Product consistency : Products must be exactly the same, including brand, model, size, weight, color, and quantity.
Shipping Costs : Price matching will take into account any shipping costs; if shipping is free, shipping will be treated as $0.

Eligibility : Price match requests are only available to customers in the United States.

Joint Liability

Clearance items, new products, discounted items, or items on sale during major holidays (e.g. Black Friday, Cyber Monday).

Exclusive discount items for VIP members.

Product prices remain valid after 30 days.

Additional Information

At Pawhearth , customer satisfaction is at the heart of every one of our shipping missions. Our prices adhere to policies designed to ensure a transparent and fair shopping experience. Thank you for your trust and support! If you have any questions, please feel free to contact us.